After we do the dismantle, cleaning and reassemble the phone there are three possible outcomes:
1. The phone works and has no issues. Cleaning up the corrosion was all that was needed and no other parts are needed
2. The phone needs additional parts to work such as a screen, battery or charging port. Every case is different and unfortunately we can’t give you an exact estimate on the end cost for the service of water damaged phone because we won’t know if additional parts will need to be replaced until we do the cleaning and then do diagnostics. If additional parts need to be replaced this would be at an additional cost and we will be in contact with you for approval of these costs and to give you advice on the best course of action.
3. The phone doesn’t work after the cleaning. This is always a possibility. Something could have shorted out in the phone while there was water inside or if you waited to get the phone to us, corrosion could have caused permanent damage that cannot be repaired, ie. the corrosion eats away and destroys components on the circuit board that can’t be replaced.
Because water damage and corrosion are unpredictable, there is no warranty on water damage repairs except for the part that was replaced. For example, if we replace the screen, we can warranty the screen but we can’t give any guarantee that the phone itself will keep working.
A note on risks: It is also possible that if you bring in a working phone with old water damage (water damage that happened usually more than 48 hours ago) that the phone won’t work after the service. This is a risk, it’s a little hard to explain but basically if the corrosion has progressed to a point of causing permanent damage, in rare cases it could temporarily be holding parts in place. This is rare because if the corrosion is this bad, it’s rare that the phone is actually working at all. What can happen in these rare cases is that removing the corrosion causes parts that were ready to break off to finally break off. I know it’s hard to understand but should this rare situation happen, the phone would have stopped working on it’s own and sooner rather than later. Again, time is of the essence, the sooner you get the phone to us, the better.